Supreme One Privacy Notice
Supreme One, LLC.
10 Kelvyn St. Greer, SC 29651
864-402-9723
www.supremeone.net
This Privacy Notice explains how the Supreme One F&I Training Platform ("the Program") uses and safeguards information when you use its features. By continuing to use the Program, you acknowledge and consent to the practices described here.
1. Program Functions
The Program provides the following features:
- Live Deal Coaching: Sarah AI listens passively in the background of live F&I customer interactions.
- No audio, video, or transcript recordings are created or stored.
- Sarah AI generates real-time performance analysis for the user, dealership administrator, group administrator (if applicable), Supreme One users, and Supreme One administrators.
- Reports:
- Sarah AI provides weekly, monthly, and annual aggregated reports based on deal performance.
- Reports contain the same type of analysis as individual deals, with no underlying recordings retained.
- Role Play Functionality:
- Users may engage with a human-like AI avatar in simulated scenarios.
- When the role play uses a webcam, body language may be observed and graded.
- No audio, video, or webcam recordings are created or stored.
2. Information Collected
- Performance Data: Observations and analytics about how a deal or role play was conducted (e.g., communication effectiveness, compliance, objection handling, body language scoring).
- User Metadata: Login credentials, timestamps, and usage patterns necessary to operate and secure the Program.
- No Customer PII: The Program does not collect, record, or store customers' personally identifiable information (PII).
3. Information Sharing
Analyses and reports may be shared only with:
- The dealership administrator,
- The group administrator (if applicable),
- Authorized Supreme One users,
- Supreme One corporate administrators.
No information is sold or shared with third parties outside this scope.
4. Security
Supreme One employs industry-standard safeguards (encryption, access controls, secure servers) to protect data. While no system is 100% secure, we take reasonable steps to prevent unauthorized access, misuse, or disclosure.
5. User Rights
You have the right to:
- Request access to your personal performance reports.
- Request correction of inaccuracies.
- Request deletion of your stored digital agreement.
Requests may be submitted to: Sean McNally – smcnally@supremeone.net
6. Patent Pending
The Program and its methodologies are the subject of a pending U.S. patent application. All rights reserved.
7. Consent
By using this Program, you acknowledge:
- You understand how Sarah AI functions.
- You consent to the Program's collection and use of information as described.
- You agree that no customer conversations are recorded or retained.
